Demeter Partners
7-9 rue la Boétie 75008 Paris – France
Telephone: +33 1 43 12 53 33
AMF approval number: GP 05 000027
Share capital: € 313,803
Email address: contact@demeter-im.com
> Director of publication: Stéphane VILLECROZE
Registered owner
This website is owned by Demeter Partners:
Limited Company with Management Board and Supervisory Board with a capital stock of € 313,803 registered in the United States Trade and Companies Register under reference 483 279 923 00039.
EPA No .: 6630Z
Registered Office: 7-9 rue La Boétie – 75008 Paris – France
Intra-Community VAT Number: FR 84 483 279 923
Legal Representative: Mr. Stéphane Villecroze
Publication Manager: Mr Stéphane Villecroze
Contact: +33 1 43 12 53 33
Hosting
The website is hosted by o2switch:
With a capital stock of € 100,000 registered in the Clermont Ferrand Trade and Companies Register under reference 510 909 80700024.
EPA No .: 6311Z
Registered Office: 224 bd Gustave Flaubert 63000 Clermont Ferrand
Contact: +33 4 44 44 60 40
Regulatory information
Content of the site
The entire site is covered by French and international legislation on copyright and intellectual property.
Any reproduction or use of the information and contents published on this site is prohibited, except with the written consent of Demeter.
Demeter can not be held responsible for the content accessible on the external websites to which the hypertext links posted on this site return.
In addition, the contents published on this site must in no way be considered as an incentive to invest, nor be seen as commercial canvassing to subscribe, buy or sell shares of vehicles managed by Demeter.
Photo credits
– Sophie Robichon / Paris City Hall
– Jean-Baptiste Gurliat / Paris City Hall
– Emilie Chaix / Paris City Hall
– The Taillefer Production / Mairie de Paris
Customer complaint processing policy
Demeter has put in place a procedure to respond to the complaints of its customers
What is a customer complaint?
A claim is defined as a statement of client dissatisfaction with the management company.
A request for information, advice, clarification, service or service is not a claim.
The treatment of the claim:
Your complaint will be handled by the Customer Relations department. The RCCI (responsible for compliance and internal control) who can participate in the process of validation of the response to ensure that the response complies with the regulations in force.
Processing times for complaints
– a maximum of 10 working days from receipt of the complaint, to acknowledge receipt, unless the answer itself is provided to the customer within this period;
– two months maximum between the date of receipt of the complaint and the date of dispatch of the response to the customer except in the event of duly justified special circumstances.
The handling of a claim by the management company is free, the customer will not bear any specific cost (file, research or other fees …) related to the processing of his claim.
Any claim must be addressed to the management company.
ESG Criteria
Demeter is a signatory to the United Nations Principles for Responsible Investment and the Investor Commitment Charter for Growth (ACEC).
Respect for these principles attests to our desire to align our practices with best practices in our sector of activity.
Demeter has also made a commitment to adopt an ESG-compliant approach within the management company and the companies held in its portfolios. This approach takes the form of a procedure available on request from the management company.
Conflict of Interest Policy
Demeter has established and maintains a Conflict of Interest Management Policy that defines procedures to detect and manage situations that give or are likely to result in a potential conflict of interest in the implementation of a conflict of interest policy. implementation of our management activities.
For more information, we invite you to contact the management company.
Intermediary selection policy
Demeter has defined an intermediary selection procedure which defines the selection, control and monitoring of third-party institutions from which the management company delegates certain management functions.
This policy is available on request from the management company.
Voting right policy
Demeter has a voting policy which sets out the conditions under which it exercises the voting rights attached to the securities held by the vehicles it manages.
This policy is available on request from the management company.